Privacy Policy

Last updated: January 2025

Introduction

Bakamal ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website bakamal.com or use our services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Register for an account
  • Subscribe to our newsletter
  • Fill out a contact form
  • Request a consultation or quote
  • Apply for a job position

This information may include:

  • Name and contact information (email address, phone number)
  • Company name and job title
  • Billing and payment information
  • Any other information you choose to provide

Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

  • IP address and browser type
  • Device information and operating system
  • Pages visited and time spent on pages
  • Referring website addresses
  • Cookies and similar tracking technologies

How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain our services
  • Process transactions and send related information
  • Respond to your inquiries and provide customer support
  • Send promotional communications (with your consent)
  • Improve our website and services
  • Analyze usage patterns and trends
  • Protect against fraudulent or illegal activity
  • Comply with legal obligations

Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

  • SSL/TLS encryption for data transmission
  • Secure data storage with access controls
  • Regular security assessments and updates
  • Employee training on data protection

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

Third-Party Disclosure

We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following circumstances:

  • With service providers who assist in our operations
  • When required by law or legal process
  • To protect our rights, property, or safety
  • With your explicit consent

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. You can control cookies through your browser settings, but disabling cookies may affect certain features of our website.

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access and receive a copy of your data
  • Correct inaccurate or incomplete data
  • Request deletion of your data
  • Object to or restrict processing of your data
  • Data portability
  • Withdraw consent at any time

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

Bakamal

Office #147, Luxus Mall and Residency

Gulberg Greens, Islamabad

Email: support@bakamal.com

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes.